SER launches Doxis Intelligent Content Automation


BONN, Germany–(BUSINESS WIRE)–SER announces the launch of Doxis Intelligent Content Automation, a revolutionary AI-powered platform to automate content understanding, which improves visibility, increases revenue opportunities and reduces risk.

  • AI-powered platform automates content understanding across SAP, Salesforce, and Microsoft ecosystems
  • Scalable horizontal and vertical solution suites for purchase-to-pay automation, 360° customer and more
  • Enhanced cloud and on-premises subscriptions provide integrated managed services, advanced monitoring, and on-demand technology expertise

Dr. John Bates, CEO of SER, says: “Businesses are increasingly dependent on an IT environment that uses a combination of best-of-breed systems from vendors such as SAP, Salesforce and Microsoft. These systems were never designed to work together, resulting in a lack of awareness of shared content and teamwork in silos. This has serious consequences, including lost revenue, customer dissatisfaction and increased risk. »

Bates continues, “Doxis Intelligent Content Automation addresses these challenges by connecting all systems, information and processes and adding AI-powered intelligence to deliver 360° content understanding. This translates to improved decision-making, maximized revenue potential, and minimized risk in a premium hybrid world. True to our role as a visionary and leading pioneer, SER has evolved classic ECM into next-generation intelligent content automation.

Extensible solution suites integrated with enterprise ecosystems

As part of the Doxis Intelligent Content Automation platform, SER will offer scalable solution suites to solve common business process challenges, such as purchase-to-pay, 360° customer, patient management and many more to come.

Solution suites bring together various solutions based on use cases and create synergies through combined intelligence. Doxis SmartBridges allow solutions to connect to multiple ecosystems, including Microsoft, SAP and Salesforce. The result: a unified view of information, automated cross-ecosystem processes, and better insights.

The latest innovations through enhanced subscription packages

The Doxis Intelligent Content Automation platform will be available both on-premises and in the cloud via a software subscription license. The platform’s enhanced service packages offer integrated managed services, advanced monitoring, and custom technical expertise on demand.

Dr. Gregor Joeris, CTO of SER, comments: “In 2022, we are excited to introduce the Doxis Intelligent Content Automation platform to our customers, which ensures that they will always have direct access to the latest innovations from our brilliant team. We intend to build on our position as a technology leader in content services and take the industry and our customers to the next level.


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